FAQ
Who visited my website? Questions, answered.
Every plan starts with a 14-day trial so you can see your own numbers.
No. Safari, iPhones, VPNs and ad blockers limit identification, and some people have no matching record. You'll see a share of your traffic, and your trial shows your real share.
On Growth and Pro, export your contacts as a CSV (most CRMs can) and upload it to our AI matching skill with your WVMS visitors. The skill matches each identified visitor to your file by email and phone automatically and flags them "Already a customer" or "New lead," with no manual steps. Only visitors we can identify can be matched, and it works from your CSV export, not a live CRM sync.
You paste one script tag into your site header. Most site builders have a field for it.
On Pro, each mobile number is checked against the Do Not Call registry and flagged, so your team knows which numbers not to dial.
Every plan includes 14 days free. A card is required at signup; cancel before day 14 and you won't be charged. No refunds; cancel anytime.
Identification keeps running, and we email you at 80% and 100% of your plan's monthly visitors so overage is never a surprise. Each extra identified visitor is billed at your plan's rate: $0.45 on Starter, $0.30 on Growth, $0.20 on Pro. Overage is capped at $100 a month by default, and you can raise or lower the cap any time in Setup. On annual plans, overage is billed monthly as a separate charge.
We don't identify visitors located in California. We only identify visitors in the US, we skip sensitive pages (health, legal, adult and similar), and anyone who opts out is suppressed for every customer.
These aren't bought leads. They're people who already visited your site, traffic you paid to attract, and left without filling out a form. We match some of them so you can follow up, responsibly.
Copy one script tag into your site header. Works with WordPress, Shopify, Webflow and custom builds.
Starter: name, job title, company, business email, LinkedIn, city, state, industry, company size, pages viewed, referrer, visit times, dashboard, CSV export and 7 AM email. Growth adds personal email, seniority, hot-page alerts and CRM matching from your CSV export. Pro adds mobile numbers with Do Not Call status, mailing address, company revenue band, company LinkedIn, decision-maker filters, API and priority support.
Your plan includes a monthly visitor allowance. Extra identified visitors bill at your plan's overage rate.
Yes. Download your visitor list as a CSV any time. Your data stays yours.
Copy one prompt into your AI assistant and it builds a private dashboard for your WVMS data: KPIs, charts, CRM status, a DNC-aware visitor table and CSV export.
Only visitors we can identify can be matched, and only against the contacts in the file you upload. Works with a CSV export, not a live CRM sync. Your file stays with you and your AI tool.